Terms and Conditions
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TABLE OF CONTENTS
1. These terms
2. Information about us and how to contact us
3. Our contract with you
4. Our products
5. Your rights to make changes
6. Our rights to make changes
7. Providing the products
8. Your rights to end the contract
9. How to end the contract with us (including if you are a consumer who has
changed their mind)
10. Our rights to end the contract
11. If there is a problem with the product
12. Your rights in respect of defective products if you are a consumer
13. Your rights in respect of defective products if you are a business
14. Price and payment
15. Our responsibility for loss or damage suffered by you if you are a consumer
16. Our responsibility for loss or damage suffered by you if you are a business
17. How we may use your personal information
18. Other important terms
SCHEDULE 1 Model Cancellation Form for consumer customers
1.Our terms
1. THESE TERMS1.1 What these terms cover. These are the terms and conditions on which
we supply products to you, whether these are goods, services or digital
content.
1.2 Why you should read them. Please read these terms carefully before
you submit your order to us. These terms tell you who we are, how we will
provide products to you, how you and we may change or end the contract,
what to do if there is a problem and other important information. If you
think that there is a mistake in these terms or require any changes, please
contact us to discuss.
1.3 Are you a business customer or a consumer? In some areas you will
have different rights under these terms depending on whether you are a
business or consumer. You are a consumer if:
• You are an individual.
• You are buying products from us wholly or mainly for your personal
use (not for use in connection with your trade, business, craft or
profession).
1.4 If you are a business customer this is our entire agreement with
you. If you are a business customer these terms constitute the entire
agreement between us in relation to your purchase. You acknowledge that
you have not relied on any statement, promise, representation, assurance
or warranty made or given by or on behalf of us which is not set out in
these terms and that you shall have no claim for innocent or negligent
misrepresentation or negligent misstatement based on any statement in
this agreement.
2. INFORMATION ABOUT US AND HOW TO CONTACT US
2.1 Who we are. We are FUS Industrial Limited a company registered in
England and Wales. Our company registration number 10138048 and our
registered office is at Unit 3, Elgar Business Centre, Moseley Road, Hallow,
Worcester WR10 1BY.
2.2 How to contact us. You can contact us by telephoning our customer
service team at 01386 426364 or by writing to us at email admin@fusindustrial.com.
2.3 How we may contact you. If we have to contact you we will do so by
telephone or by writing to you at the email address or postal address you
provided to us in your order.
2.4 "Writing" includes emails. When we use the words "writing" or "written"
in these terms, this includes emails.
3. OUR CONTRACT WITH YOU
3.1 How we will accept your order. Our acceptance of your order will take
place when we email you to accept it, at which point a contract will come
into existence between you and us.
3.2 If we cannot accept your order. If we are unable to accept your order,
we will inform you of this in writing and will not charge you for the product.
This might be because the product is out of stock, because of unexpected
limits on our resources which we could not reasonably plan for, because a
credit reference we have obtained for you does not meet our minimum
requirements, because we have identified an error in the price or
description of the product or because we are unable to meet a delivery
deadline you have specified.
3.3 Your order number. We will assign an order number to your order and
tell you what it is when we accept your order. It will help us if you can tell
us the order number whenever you contact us about your order.
4. OUR PRODUCTS
4.1 Products may vary slightly from their pictures. The images of the
products on our website are for illustrative purposes only. Although we
have made every effort to display the colours accurately, we cannot
guarantee that a device's display of the colours accurately reflects the
colour of the products. Your product may vary slightly from those images.
Although we have made every effort to be as accurate as possible, because
our products are handmade, all sizes, weights, capacities, dimensions and
measurements indicated on our website have a 2% tolerance.
4.2 Product packaging may vary. The packaging of the product may vary
from that shown in images on our website.
4.3 Making sure your measurements are accurate. If we are making the
product to measurements you have given us you are responsible for
ensuring that these measurements are correct. You can find information
and tips on how to measure on our website or by contacting us.
5. YOUR RIGHTS TO MAKE CHANGES
If you wish to make a change to the product you have ordered please
contact us. We will let you know if the change is possible. If it is possible
we will let you know about any changes to the price of the product, the
timing of supply or anything else which would be necessary as a result of
your requested change and ask you to confirm whether you wish to go
ahead with the change.
6. OUR RIGHTS TO MAKE CHANGES
6.1 Minor changes to the products. We may change the product:
(a) to reflect changes in relevant laws and regulatory requirements
including, but not limited to, industrial machinery; and
(b) to implement minor technical adjustments and improvements, for
example to address a security threat. These changes will not affect
your use of the product.
7. PROVIDING THE PRODUCTS
7.1 Delivery costs. The costs of delivery will be as displayed to you on our
website.
7.2 When we will provide the products. During the order process we will
let you know when we will provide the products to you. We will deliver
them to you as soon as reasonably possible and we will contact you with
an estimated delivery date, which will be within 30 days after the day on
which we accept your order.
7.3 We are not responsible for delays outside our control. If our supply
of the products is delayed by an event outside our control then we will
contact you as soon as possible to let you know and we will take steps to
minimise the effect of the delay. Provided we do this we will not be liable
for delays caused by the event, but if there is a risk of substantial delay
you may contact us to end the contract and receive a refund for any
products you have paid for but not received.
7.4 Collection by you. If you have asked to collect the products from our
premises, you can collect them from us at any time during our working
hours of 9am – 5pm on weekdays (excluding public holidays).
7.5 If you are not at home when the product is delivered. If no one is
available at your address to take delivery and the products cannot be
posted through your letterbox, we will leave you a note informing you of
how to rearrange delivery or collect the products from a local depot.
7.6 If you do not re-arrange delivery. If you do not collect the products
from us as arranged or if, after a failed delivery to you, you do not rearrange
delivery or collect them from a delivery depot we will contact you
for further instructions and may charge you for storage costs and any
further delivery costs. If, despite our reasonable efforts, we are unable to
contact you or re-arrange delivery or collection we may end the contract
and clause 10.2 will apply.
7.7 When you become responsible for the goods. A product which is
goods will be your responsibility from the time we deliver the product to
the address you gave us or you or a carrier organised by you collect it
from us.
7.8 When you own goods. You own a product which is goods once we have
received payment in full.
7.9 What will happen if you do not give required information to us. We
may need certain information from you so that we can supply the products
to you, for example, the type and quantity of machinery required. If so,
this will have been stated in the description of the products on our website.
We will contact you in writing to ask for this information. If you do not give
us this information within a reasonable time of us asking for it, or if you
give us incomplete or incorrect information, we may either end the
contract (and clause 10.2 will apply) or make an additional charge of a
reasonable sum to compensate us for any extra work that is required as a
result. We will not be responsible for supplying the products late or not
supplying any part of them if this is caused by you not giving us the
information we need within a reasonable time of us asking for it.
7.10 Reasons we may suspend the supply of products to you. We may
have to suspend the supply of a product to:
(a) deal with technical problems or make minor technical changes;
(b) update the product to reflect changes in relevant laws and regulatory
requirements;
(c) make changes to the product as requested by you or notified by us
to you (see clause 6).
7.11 Your rights if we suspend the supply of products. We will contact you
in advance to tell you we will be suspending supply of the product, unless
the problem is urgent or an emergency. If we have to suspend the product
for longer than three weeks in any month we will adjust the price so that
you do not pay for products while they are suspended. You may contact
us to end the contract for a product if we suspend it, or tell you we are
going to suspend it, in each case for a period of more than three weeks
and we will refund any sums you have paid in advance for the product in
respect of the period after you end the contract.
7.12 We may also suspend supply of the products if you do not pay. If
you do not pay us for the products when you are supposed to (see clause
14.4) and you still do not make payment within 14 days of us reminding
you that payment is due, we may suspend supply of the products until you
have paid us the outstanding amounts. We will contact you to tell you we
are suspending supply of the products. We will not suspend the products
where you dispute the unpaid invoice (see clause 14.7). We will not charge
you for the products during the period for which they are suspended. As
well as suspending the products we can also charge you interest on your
overdue payments (see clause 14.6).
8. YOUR RIGHTS TO END THE CONTRACT
8.1 You can always end your contract with us. Your rights when you end
the contract will depend on what you have bought, whether there is
anything wrong with it, how we are performing, when you decide to end
the contract and whether you are a consumer or business customer:
(a) If what you have bought is faulty or misdescribed you may
have a legal right to end the contract (or to get the product
repaired or replaced or a service re-performed or to get some or all
of your money back), see clause 12 if you are a consumer and clause
13 if you are a business;
(b) If you want to end the contract because of something we have
done or have told you we are going to do, see clause 8.2;
(c) If you are a consumer and have just changed your mind about
the product, see clause 8.3. You may be able to get a refund if you
are within the cooling-off period, but this may be subject to
deductions and you will have to pay the costs of return of any goods;
(d) In all other cases (if we are not at fault and you are not a
consumer exercising your right to change your mind), see
clause 8.6.
8.2 Ending the contract because of something we have done or are
going to do. If you are ending a contract for a reason set out at (a) to
(e) below the contract will end immediately and we will refund you in full
for any products which have not been provided and you may also be
entitled to compensation. The reasons are:
(a) we have told you about an upcoming material change to the product
or these terms which you do not agree to;
(b) we have told you about an error in the price or description of the
product you have ordered and you do not wish to proceed;
(c) there is a risk that supply of the products may be significantly delayed
because of events outside our control;
(d) we have suspended supply of the products for technical reasons, or
notify you we are going to suspend them for technical reasons, in
each case for a period of more than three weeks; or
(e) you have a legal right to end the contract because of something we
have done wrong.
8.3 Exercising your right to change your mind if you are a consumer
(Consumer Contracts Regulations 2013). If you are a consumer then
for most products bought online you have a legal right to change your
mind within 14 days and receive a refund. These rights, under the
Consumer Contracts Regulations 2013, are explained in more detail in
these terms.
8.4 When consumers do not have a right to change their minds. Your
right as a consumer to change your mind does not apply in respect of:
(a) products sealed for health protection or hygiene purposes, once these
have been unsealed after you receive them; and
(b) any products which become mixed inseparably with other items after
their delivery.
8.5 How long do consumers have to change their minds? If you are a
consumer how long you have to change your mind depends on what you
have ordered and how it is delivered.
(a) Have you bought goods (for example, industrial machinery)?,
if so you have 14 days after the day you (or someone you nominate)
receives the goods, unless:
(i) Your goods are split into several deliveries over different
days. In this case you have until 14 days after the day you (or
someone you nominate) receives the last delivery.
(ii) Your goods are for regular delivery over a set period (for
example set machinery each month). In this case you have
until 14 days after the day you (or someone you nominate)
receives the first delivery of the goods.
8.6 Ending the contract where we are not at fault and there is no right
to change your mind. Even if we are not at fault and you are not a
consumer who has a right to change their mind (see clause 8.1), you can
still end the contract before it is completed, but you may have to pay us
compensation. A contract for goods is completed when the product is
delivered, downloaded or streamed and paid for. If you want to end a
contract before it is completed where we are not at fault and you are not
a consumer who has changed their mind, just contact us to let us know.
The contract will end immediately and we will refund any sums paid by
you for products not provided but we may deduct from that refund (or, if
you have not made an advance payment, charge you) reasonable
compensation of 10% of the value of the goods for the net costs we will
incur as a result of your ending the contract.
9. HOW TO END THE CONTRACT WITH US (INCLUDING IF YOU ARE A
CONSUMER WHO HAS CHANGED THEIR MIND)
9.1 Tell us you want to end the contract. To end the contract with us,
please let us know by doing one of the following:
(a) Phone or email. Call customer services on 01386 426364 or email
us at admin@fus-industrial.com. Please provide your name, home
address, details of the order and, where available, your phone
number and email address.
(b) Online. Complete the form at /technicaland-warranty-queries/ on our website.
(c) By post. Simply write to us at FUS Industrial Limted, 25 New Road,
Pershore, WR10 1BY, including details of what you bought, when you
ordered or received it and your name and address.
9.2 Returning products after ending the contract. If you end the contract
for any reason after products have been dispatched to you or you have
received them, you must return them to us. You must either return the
goods in person to where you bought them, post them back to us at FUS
Industrial Limited, 25 New Road, Pershore, WR10 1BY or (if they are not
suitable for posting) allow us to collect them from you. Please call
customer services on 01386 426364 or email us at admin@fusindustrial.com for
a return label or to arrange collection. If you are a
consumer exercising your right to change your mind you must send off the
goods within 14 days of telling us you wish to end the contract.
9.3 When we will pay the costs of return. We will pay the costs of return:
(a) if the products are faulty or misdescribed;
(b) if you are ending the contract because we have told you of an
upcoming change to the product or these terms, an error in pricing
or description, a delay in delivery due to events outside our control
or because you have a legal right to do so as a result of something
we have done wrong; or
(c) if you are a consumer exercising your right to change your mind.
In all other circumstances (including where you are a consumer
exercising your right to change your mind) you must pay the costs of
return.
9.4 What we charge for collection. If you are responsible for the costs of
return and we are collecting the product from you, we will charge you the
direct cost to us of collection. The costs of collection will be the same as
our charges for standard delivery.
9.5 How we will refund you. If you are entitled to a refund under these
terms we will refund you the price you paid for the products including
delivery costs, by the method you used for payment. However, we may
make deductions from the price, as described below.
9.6 When we may make deduction from refunds if you are a consumer
exercising your right to change your mind. If you are exercising your
right to change your mind:
(a) We may reduce your refund of the price (excluding delivery costs) to
reflect any reduction in the value of the goods, if this has been caused
by your handling them in a way which would not be permitted in a
shop. If we refund you the price paid before we are able to inspect
the goods and later discover you have handled them in an
unacceptable way, you must pay us an appropriate amount.
(b) The maximum refund for delivery costs will be the costs of delivery
by the least expensive delivery method we offer. For example, if we
offer delivery of a product within 3-5 days at one cost but you choose
to have the product delivered within 24 hours at a higher cost, then
we will only refund what you would have paid for the cheaper delivery
option.
9.7 When your refund will be made. We will make any refunds due to you
as soon as possible. If you are a consumer exercising your right to change
your mind then if we have not offered to collect them, your refund will be
made within 14 days from the day on which we receive the product back
from you or, if earlier, the day on which you provide us with evidence that
you have sent the product back to us. For information about how to return
a product to us, see clause 9.2.
10. OUR RIGHTS TO END THE CONTRACT
10.1 We may end the contract if you break it. We may end the contract for
a product at any time by writing to you if:
(a) you do not make any payment to us when it is due and you still do
not make payment within 14 days of us reminding you that payment
is due;
(b) you do not, within a reasonable time of us asking for it, provide us
with information that is necessary for us to provide the products, for
example, delivery address or contact details; or
(c) you do not, within a reasonable time, allow us to deliver the products
to you or collect them from us.
10.2 You must compensate us if you break the contract. If we end the
contract in the situations set out in clause 10.1 we will refund any money
you have paid in advance for products we have not provided but we may
deduct or charge you reasonable compensation for the net costs we will
incur as a result of your breaking the contract.
10.3 We may withdraw the product. We may write to you to let you know
that we are going to stop providing the product. We will let you know at
least three weeks in advance of our stopping the supply of the product and
will refund any sums you have paid in advance for products which will not
be provided.
11. IF THERE IS A PROBLEM WITH THE PRODUCT
How to tell us about problems. If you have any questions or complaints
about the product, please contact us. You can telephone our customer
service team at 01386 426364 or write to us at admin@fusindustrial.com or
FUS Industrial Limited, 25 New Road, Pershore, WR10
1BY. Alternatively, please speak to one of our staff in-store.
12. YOUR RIGHTS IN RESPECT OF DEFECTIVE PRODUCTS IF YOU ARE
A CONSUMER
12.1 If you are a consumer we are under a legal duty to supply products that
are in conformity with this contract. See the box below for a summary of
your key legal rights in relation to the products. Nothing in these terms
will affect your legal rights.
Summary of your key legal rights
This is a summary of your key legal rights. These are subject to certain
exceptions. For detailed information please visit the Citizens Advice website
www.adviceguide.org.uk or call 03454 04 05 06.
If your product is goods, for example furniture or a laptop, the Consumer
Rights Act 2015 says goods must be as described, fit for purpose and of
satisfactory quality. During the expected lifespan of your product your legal
rights entitle you to the following:
a) Up to 30 days: if your goods are faulty, then you can get an immediate
refund.
b) Up to six months: if your goods can't be repaired or replaced, then you're
entitled to a full refund, in most cases.
c) Up to six years: if your goods do not last a reasonable length of time you
may be entitled to some money back.
See also clause 8.3.
b) If you haven't agreed a price beforehand, what you're asked to pay must be
reasonable.
c) If you haven't agreed a time beforehand, it must be carried out within a
reasonable time.
See also clause 8.2.
12.2 Your obligation to return rejected products. If you wish to exercise
your legal rights to reject products you must either return them in person
to where you bought them, post them back to us or (if they are not suitable
for posting) allow us to collect them from you. We will pay the costs of
postage or collection. Please call customer services on 01386 426364 or
email us at admin@findurstuff.co.uk for a return label or to arrange
collection.
13. YOUR RIGHTS IN RESPECT OF DEFECTIVE PRODUCTS IF YOU ARE
A BUSINESS
13.1 If you are a business customer we warrant that on delivery, and for a
period of 3 months from the date of delivery in the case of new parts and
30 days from the date of delivery for used parts ("warranty period"), any
products which are goods shall:
(a) conform in all material respects with their description and any
relevant specification;
(b) be free from material defects in design, material and workmanship;
(c) be of satisfactory quality (within the meaning of the Sale of Goods
Act 1979); and
(d) be fit for any purpose held out by us.
13.2 Subject to clause 13.3, if:
(a) you give us notice in writing during the warranty period within a
reasonable time of discovery that a product does not comply with the
warranty set out in clause 13.1;
(b) we are given a reasonable opportunity of examining such product;
and
(c) you return such product to us at our cost,
we shall, at our option, repair or replace the defective product, or
refund the price of the defective product in full. Parts returned which
are not found to be faulty will be subject to a restocking and appraisal
charge of 10% of the value of the goods.
13.3 We will not be liable for a product's failure to comply with the warranty in
clause 13.1 if:
(a) you make any further use of such product after giving a notice in
accordance with clause 13.2(a);
(b) the defect arises because you failed to follow our oral or written
instructions as to the storage, installation, commissioning, use or
maintenance of the product or (if there are none) good trade practice;
(c) the defect arises as a result of us following any drawing, design or
specification supplied by the Customer;
(d) you alter or repair the product without our written consent; or
(e) the defect arises as a result of fair wear and tear, wilful damage,
negligence, or abnormal working conditions.
13.4 Except as provided in this clause 13, we shall have no liability to you in
respect of a product's failure to comply with the warranty set out in clause
13.1.
13.5 These terms shall apply to any repaired or replacement products supplied
by us under clause 13.2.
14. PRICE AND PAYMENT
14.1 Where to find the price for the product. The price of the product (which
includes VAT) will be the price indicated on the order pages when you
placed your order. We take all reasonable care to ensure that the price of
the product advised to you is correct. However please see clause 14.3 for
what happens if we discover an error in the price of the product you order.
14.2 We will pass on changes in the rate of VAT. If the rate of VAT changes
between your order date and the date we supply the product, we will
adjust the rate of VAT that you pay, unless you have already paid for the
product in full before the change in the rate of VAT takes effect.
14.3 What happens if we got the price wrong. It is always possible that,
despite our best efforts, some of the products we sell may be incorrectly
priced. We will normally check prices before accepting your order so that,
where the product's correct price at your order date is less than our stated
price at your order date, we will charge the lower amount. If the product's
correct price at your order date is higher than the price stated to you, we
will contact you for your instructions before we accept your order. If we
accept and process your order where a pricing error is obvious and
unmistakeable and could reasonably have been recognised by you as a
mispricing, we may end the contract, refund you any sums you have paid
and require the return of any goods provided to you.
14.4 When you must pay and how you must pay. We accept payment with
debit card, credit card, direct bank transfer, PayPal or via eBay. You must
pay for the products before we dispatch them. We will not charge your
credit or debit card until we dispatch the products to you
14.5 Our right of set-off if you are a business customer. If you are a
business customer you must pay all amounts due to us under these terms
in full without any set-off, counterclaim, deduction or withholding (other
than any deduction or withholding of tax as required by law).
14.6 We can charge interest if you pay late. If you do not make any
payment to us by the due date we may charge interest to you on the
overdue amount at the rate of 4% a year above the base lending rate of
the Bank of England from time to time. This interest shall accrue on a daily
basis from the due date until the date of actual payment of the overdue
amount, whether before or after judgment. You must pay us interest
together with any overdue amount.
14.7 What to do if you think an invoice is wrong. If you think an invoice is
wrong please contact us promptly to let us know. You will not have to pay
any interest until the dispute is resolved. Once the dispute is resolved we
will charge you interest on correctly invoiced sums from the original due
date.
15. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
IF YOU ARE A CONSUMER
15.1 We are responsible to you for foreseeable loss and damage caused
by us. If we fail to comply with these terms, we are responsible for loss
or damage you suffer that is a foreseeable result of our breaking this
contract or our failing to use reasonable care and skill, but we are not
responsible for any loss or damage that is not foreseeable. Loss or damage
is foreseeable if either it is obvious that it will happen or if, at the time the
contract was made, both we and you knew it might happen, for example,
if you discussed it with us during the sales process.
15.2 We do not exclude or limit in any way our liability to you where it
would be unlawful to do so. This includes liability for death or personal
injury caused by our negligence or the negligence of our employees,
agents or subcontractors; for fraud or fraudulent misrepresentation; for
breach of your legal rights in relation to the products as summarised at
clause 12.1 and for defective products under the Consumer Protection Act
1987
15.3 We are not liable for business losses. If you are a consumer we only
supply the products to you for domestic and private use. If you use the
products for any commercial, business or re-sale purpose our liability to
you will be limited as set out in clause 16.
16. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
IF YOU ARE A BUSINESS
16.1 Nothing in these terms shall limit or exclude our liability for:
(a) death or personal injury caused by our negligence, or the negligence
of our employees, agents or subcontractors (as applicable);
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 12 of the Sale of Goods Act
1979 or section 2 of the Supply of Goods and Services Act 1982; or
(d) defective products under the Consumer Protection Act 1987; or
(e) any matter in respect of which it would be unlawful for us to exclude
or restrict liability.
16.2 Except to the extent expressly stated in clause 13.1 all terms implied by
sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the
Supply of Goods and Services Act 1982 are excluded.
16.3 Subject to clause 16.1:
(a) we shall not be liable to you, whether in contract, tort (including
negligence), breach of statutory duty, or otherwise, for any loss of
profit, or any indirect or consequential loss arising under or in
connection with any contract between us; and
(b) our total liability to you for all other losses arising under or in
connection with any contract between us, whether in contract, tort
(including negligence), breach of statutory duty, or otherwise, shall
be limited to price paid for the goods.
17. HOW WE MAY USE YOUR PERSONAL INFORMATION
How we will use your personal information. We will only use your
personal information as set out in our Privacy Policy, https://fusindustrial.com/privacy-policy/.
18. OTHER IMPORTANT TERMS
18.1 We may transfer this agreement to someone else. We may transfer
our rights and obligations under these terms to another organisation. We
will always tell you in writing if this happens and we will ensure that the
transfer will not affect your rights under the contract.
18.2 You need our consent to transfer your rights to someone else
(except that you can always transfer our guarantee). You may only
transfer your rights or your obligations under these terms to another
person if we agree to this in writing. We may not agree if due to financial
or commercial considerations.
18.3 Nobody else has any rights under this contract (except someone
you pass your guarantee on to). This contract is between you and us.
No other person shall have any rights to enforce any of its terms, except
as explained in clause 18.2 in respect of our guarantee. Neither of us will
need to get the agreement of any other person in order to end the contract
or make any changes to these terms.
18.4 If a court finds part of this contract illegal, the rest will continue
in force. Each of the paragraphs of these terms operates separately. If
any court or relevant authority decides that any of them are unlawful, the
remaining paragraphs will remain in full force and effect.
18.5 Even if we delay in enforcing this contract, we can still enforce it
later. If we do not insist immediately that you do anything you are
required to do under these terms, or if we delay in taking steps against
you in respect of your breaking this contract, that will not mean that you
do not have to do those things and it will not prevent us taking steps
against you at a later date. For example, if you miss a payment and we do
not chase you but we continue to provide the products, we can still require
you to make the payment at a later date.
18.6 Which laws apply to this contract and where you may bring legal
proceedings if you are a consumer. These terms are governed by
English law and you can bring legal proceedings in respect of the products
in the English courts. If you live in Scotland you can bring legal
proceedings in respect of the products in either the Scottish or the English
courts. If you live in Northern Ireland you can bring legal proceedings in
respect of the products in either the Northern Irish or the English courts.
18.7 Any dispute or claim arising out of or in connection with a contract between
us or its subject matter or formation (including non-contractual disputes
or claims) shall be governed by and construed in accordance with the law
of England and Wales and the courts of England and Wales shall have
exclusive jurisdiction to settle any such dispute or claim.
SCHEDULE 1
Model Cancellation Form for consumer customers
(Complete and return this form only if you wish to withdraw from the contract)
To [TRADER'S NAME, ADDRESS, TELEPHONE NUMBER AND, WHERE AVAILABLE,
FAX NUMBER AND E-MAIL ADDRESS TO BE INSERTED BY THE TRADER]
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of
the following goods [*]/for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
[*] Delete as appropriate