Condition and Warranty
Product Conditions
What are product conditions?
FUS Industrial sell new and used automation parts and machinery. These include electrical, pneumatic, hydraulic and mechanical parts. The parts we stock vary from being unused in orginal packaging to parts that may be only be suitbale for spares or repairs.
How do you identify the different part conditions?
Each product / part will be described by one of the condition classifications shown in the boxes further down this page.
Where can I see the condition of a part displayed?
Part conditions can be found within the description table on the product page.
Warranty
What are the warranty periods associated with the different conditions?
At FUS Industrial Limited, we stand by the quality and reliability of our products. All purchases come with a comprehensive warranty that covers defects in materials for a specified period. If you encounter any issues with your automation parts or controls, our dedicated customer service team is here to assist you. We offer a straightforward returns process to ensure your complete satisfaction. Simply contact us within the warranty period to initiate a return or exchange, and we will provide you with the necessary instructions. Our goal is to make sure you are fully satisfied with your purchase and to maintain the highest standards of service and support.
All new and used parts will come with either a 30 day or 3 month warranty. The length of warranty associated with each part can be found in the description table on the product page.
Unused, Sealed Box
- Product is unused and as new from manufacturer in original sealed box. All seals are intact and the box will contain all parts and manuals as orginally supplied from the manufacturer.
- These parts will come with a 3 Month Warranty.
Unused, Un-Sealed Box
- Product is unused and as new in orginal packaging. Packaging has been opened and the orginal box seal may have been broken. All parts and manuals will be included as orginally supplied from the manufacturer.
- These parts will come with a 3 Month Warranty.
Unused, Non-Orginal Packaging
- Product is unused and will be supplied in Non-Orginal packaging. There may be some very minor cosmetic marks from storage, but otherwise as new condition. The part will be supllied with only what is included in the photos on the product page.
- These parts will come with a 3 Month Warranty
Repaired / Refurbished
- Product is used and has either been refurbished or repaired. These parts may show some signs of cosmetic wear, but are otherwise fully functional as supplied from the manufacturer.
- Supplied in Non-Orginal Packaging and will come with 30 Days Warranty.
Used
- Product is in used condition and will show some signs of cosmetic wear, but is otherwsie fully functional. Some parts may have previously installed progammes and data on.
- Supplied in Non-Original Packaging and will come with 30 Days Warranty
As Is
- Product has been visually inspected and any damage / wear is as in description. Working condition is unknown or as described. Sold as spares / repairs. Non-Original Packaging.
- No warranty.
Should require any further information regarding a particular parts condition, please feel free to get in touch and we can help with any questions you may have.